Friday, April 29, 2022

Proof that BooksXpress is a scam and needs to be removed from Abebooks

 

 notice it states, "The book has been shipped to you" and notice there is NO postal information who is shipping and no tracking number.

So I looked up the company and it's a total scam!

https://www.wmtsellers.com/booksxpress

 Based on 100 customer reviews BooksXpress is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2019.

 They try to cover this up with a second review page claiming better reviews! Nope.

I already disputed this charge immediately since I knew it was a scam right away.

So then I get this response that PROVES it's a scam!

Apr 29, 2022, 8:14 ADT

Hello Drew, 

Thank you for your email.
 
We are sorry, we cannot give you an exact delivery date.
 
Your order is due to be shipped within the coming few days. While we do our best to adhere to the original estimated delivery time, our inventory is constantly changing based on information we receive directly from our suppliers. Occasionally, unexpected fluctuations in supply will add time to our original availability estimate.
 
Please note that usual transit time within US is between 15 and 20 days. However, some orders may take longer. 

Moreover, we update AbeBooks with tracking information as soon as it is available to us. 

Thank you for your patience. 

Sincerely

 Other booksellers do not use an "automatic" reply system that can not be replied to! I just had a very friendly correspondence with a book seller in Ireland - Kenny's Bookshop! I received their book in just a few days from Ireland!

So why is this "bookseller" claiming it takes 15 days for a book to ship within the U.S.? That's absolutely not true.

They have now been proven to have lied to me - claiming they already shipped my order and then charged me for it and now they say - we're not sure when the order will ship and when it does ship it will take 15 days to get to you! haha.

Even Abebooks tried to cover for this bookseller - what did they send to me?

Abebooks Order No.: 649529266
Author: Browder, Bill
Title: Freezing Order: A True Story of Russian Money Laundering, State-Sponsored Murder,and Surviving Vladimir Putin's Wrath Hardcover
Estimated Delivery Date: May 30, 2022

I'm sorry to hear that your estimated delivery date is later than you expected.

The shipping speed selected when you placed your order was 7 - 25 Business Days . The latest delivery date, as listed above, is an estimate that is calculated based on when the bookseller processed your order and your selected shipping speed. The book is considered in transit to you and may arrive before this date. It is simply the latest date you should expect it based on the shipping speed that was selected at the time of ordering.

We calculate the estimated delivery date based on business days (Monday to Friday, excluding weekends). Please note that holidays or customs processing may affect delivery time.

You can view full details of your order through your AbeBooks account. Simply click [View My Purchases] in the 'My Purchases' section of your Member's Menu.

If the book has still not arrived by the Estimated Delivery Date and you have not yet been provided with a tracking number, you can initiate a refund using the instructions found through the link below:

http://help.abebooks.com/how-do-i-get-a-refund/

Please feel free to contact me should you have any further questions and I will be happy to help.

Sincerely,

Brian M
The AbeBooks Team

 Brian don't B.S. me - the order said

"The book has been shipped to you"

 with NO tracking information and NO shipping company yet ALL the other booksellers provide the tracking number and shipping information.

A seller should not lie like that and claim the book has been shipped and then charge me for it already.

And I already sent 99 reviews of people claiming they never received their orders or the book was damaged due to no bubble wrap or cardboard, etc. And also they never receive a refund.

The business is a straight up SCAM.

I might also contact the Attorney General in New Jersey.

"The book has been shipped to you"  is a lie when you claim: the book has likely been shipped to you, or will be shipped to you shortly.. 
the book has likely been shipped to you, or will be shipped to you shortly..
No it hasn't "likely been shipped" because if it was "likely" there'd be a tracking number and shipping comapny.
No it will not "be shipped to me shortly" because I was already charged for a book that I was told was "already shipped" - so I have disputed the charge as fraud.
Also I have give you the link of 100 reviews all stating that BooksXpress is a scam and that Abebooks refuses to do anything about.
My next step is to contact the New Jersey Attorney General. Where is Abebooks based? Ah Canada - the Great White North. So you all kind hide under NAFTA. Nice.
I already told Visa this morning that both Abebooks and BooksXpress lied about stating the book had already shipped. I have bought some 100 books from abebooks - the bookseller consistently gives a tracking number and shipping company when the book ships. I've also worked in warehouses so I know when an item has shipped or not. That's why I have disputed the charge on this so-called "shipped" item.
drew hempel
For your reference, I have provided the definition of this order status below:

Shipped:

The order has been processed by the bookseller, your credit card has been charged and the book has likely been shipped to you, or will be shipped to you shortly..

Sounds pretty Orwellian to me!

 Hello Drew,

Thank you for contacting AbeBooks Customer Support regarding your order below:

Abebooks Order No.: 649529266
Author: Browder, Bill
Title: Freezing Order: A True Story of Russian Money Laundering, State-Sponsored Murder,and Surviving Vladimir Putin's Wrath Hardcover
Estimated Delivery Date: May 30, 2022

I have reviewed your account and see that the current status of your order is Shipped:. For your reference, I have provided the definition of this order status below:

Shipped:

The order has been processed by the bookseller, your credit card has been charged and the book has likely been shipped to you, or will be shipped to you shortly.. (Note: This status applies to Visa, MasterCard or American Express purchases only. For all other payment methods, processed orders will update to 'Availability Confirmed.')

Please feel free to contact me should you have any further questions or concerns and I will be happy to help.

Sincerely,

Brian M
The AbeBooks Team

I have a different definition of refund just as you have a different definition of "shipped." Here is what "shipped" means in the real world.

What Does Shipped Mean? (Explained) - The Cold Wire

https://www.thecoldwire.com › what-does-shipped-mean
Apr 7, 2022Shipped means that the seller has handed off the package to the courier.
i.e. - the shipping details include the company of the courier and a tracking number assigned.
What's the definition of refund? When a company is a scam and the state attorney general revokes the charter of said company to shut it down. In the U.S. the citizens are sovereign - we are not sovereigns of the queen.
haha.
That's why VISA is gonna force your bank to refund the scam money when you claim you have shipped your product and you have not shipped it.
thanks,
drew hempel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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