Monday, March 15, 2021

Canceled my Global Industrial order and switched to Northern Tool Groundskeeper order

 So I read the reviews of "Global Industrial" - and it is one of this secondary shipping companies. So they try to track down your order by ordering from other companies - and there's tons of bad reviews. People claim the sales people lie and say the order has shipped when it hasn't shipped. And the website says nothing about getting a "tracking number" from the shipping company - in this case they claim it's UPS. 

So Northern Tool is headquartered in my state and says they always use FedEx and will send out a tracking number when the order ships. So the Global Industrial site - I called them up and was given a call distribution center number in Georgia. She then said that I would get a tracking number when the order ships - but if that is true then why don't they mention getting a "tracking number" from the shipping company - on the actual website?

So then someone said when they DID get a "tracking number" from the supposed shipping company - they called up the shipping company and it was a scam. So they canceled their order and got charged the Shipping Fee. Because once the order is sent out as "shipped" then the credit card fee is processed. So then you have to file a reverse charge through the credit card company and the scam is to still collect the shipping fee!

So I just immediately called back to cancel the order. So then I was told I would receive a confirmation email that my order was canceled - maybe today or tomorrow and that they had just contacted the warehouse in Wisconsin to cancel the order.

This is again suspicious as the person should be able to email me directly with a confirmation that the order has been canceled - without having to wait for a response from the warehouse where the product supposedly is. I looked up the warehouse on google maps and there are a couple "reviews" of the site and there is a sign for the warehouse - and so I can see the sign from google maps - from overhead. I can't read the sign but it looks legitimate as far as a physical location.

haha. 

So basically now I wait till tomorrow to see if my order gets really canceled or what kind of run around I will get? If they don't cancel it that would appear to be a big violation. Obviously they can't pretend to "ship" it out now.

One time I canceled an order online - and I had to email the company - and it also was a "shipping" company based in New York. But then I received a "shipped" email reply. So then the charge was processed based on their "shipped" confirmation. Luckily I did actually receive the product but it was only about a $15 or $10 small portable solar panel to recharge a cell phone.

OK so I called back Global Industrial a second time and they put me on hold a long time then say they have not heard back from the shipping warehouse to cancel the charge. And that the Website states they can not Guarantee a charge is canceled. So I say - so you can't email me stating the charge has been canceled. NO.

So then I immediately call the credit card company and they state since the charge is still being authorized then they can DENY the charge. And they do send me an email that the charge has been put into a "dispute" claim and is now tentatively credited.

So since I never got a "shipping" email from Global Industrial then I think I caught this scam in the nick of time.

This is the worst place I ever worked. Management doesn’t care about any of the employees unless you’re one of their favorites. Everyday was miserable. There are good team leads, but the manager is awful.

 Good entry level into Sales

Pros: Good entry level into sales, Good opportunity to bonus Cons: Very poor upper management leadership. Very poor communication through out departments and across company.
Do not even bother applying! You'll regret it! This company does not care about you and constantly changes the rules when it suits them! Way too many managers, too much unnecessary paperwork distracting you from doing your job! Absolute waste of time and effort!

 Overal

The job is horrible. They will bring you in and start you off doing one job. And then all of a sudden they will have you doing every job there is but will not compensate you for the extra work that you are doing. But will hire somebody after you and pay them more than you to do less work.

 

 

 

 

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