Some people have NOT been able to connect this printer - even with the help of Geek Squad.
The HP Smart App assumes you are making a "wireless" connection.
The instructions state - if you are using a USB cable connection first have it disconnected before launching the Smart App. THEN connect it.
Well the Smart App could not "find" the printer since I didn't turn on the wireless option and I did not have the USB cable connected.
So also - the power cable is kind of loose.
Anyway the computer HP Smart App detected the printer.
I simply did an "advanced" printer port setting to USB - just as with the previous printer.
Only this time it works!! Printers color just fine.
Some said they could not get the printer to print color. Apparently the earlier updates were problematic for different operating systems.
LOTS of people complain about this Wireless connection - it turns OFF automatically after two hours and you have to re"launch" the Smart App to reconnect it?!
NO - the USB cable is fine with me - works just like the previous printer.
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